TO PLACE AN ORDER
You can place a secure order online 24 hours a day, 7 days a week. If you are having trouble placing an order, please refer to our frequently asked questions, or call 516-333-8325 to speak with a customer support representative, Monday – Thursday 9am-8pm, Friday 9am-9pm and Saturday 8am-9pm ET.
RECENT ORDERS / MODIFYING AN ORDER
If you have questions about your recent order, would like to find out the status or modify it, you can e-mail customer support at firstname.lastname@example.org. A customer support representative should respond to you within 1 business day.
PROBLEMS WITH AN ORDER YOU HAVE RECEIVED
We are committed to providing the highest quality products and assuring that each product we ship out meets our highest satisfaction standards. Should you have a problem with any of the products that you have received from the My Home Favorites, please contact us and we’ll happy to find a resolutions for you. For information on returns, visit to our returns section.
DO YOU SELL THE SAME THINGS IN STORE THAT YOU DO ONLINE
99% of our inventory in store is online. We do try to get new inventory up online as soon as possible but at times the store will have inventory that the online store does not have as yet.
CAN WE PAY ONLINE BUT PICK UP IN THE STORE
Absolutely you can. In check out select In-Store Pick up and in Shipping Address area you may leave special instructions and select pick up time and day. Your order will not be automatically returned if you don’t pick up. The store will call you to confirm if you are still coming and when if we are about to close. Please be advised In-Store Pick Ups are subject to In-Store return policy.
PRIVACY & SECURITY
INFORMATION WE COLLECT FROM YOUR SHOPPING EXPERIENCE